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Terms and Conditions

By using the HashLucky website (https://hashluckycasino.com/) or creating an account, you agree to these Terms and Conditions, the Privacy Policy, the Responsible Gaming Policy, and the Withdrawal and Refund Policy.

1. Definitions

“Account” refers to your registered player account. “Website” refers to https://hashlucky.io/. “You” or “user” means any person who has registered an account on the Website.

2. Changes to the Terms and Conditions

HashLucky reserves the right to amend these Terms. Changes will be effective immediately upon publication on the Website. Continued use of the Website implies acceptance of the updated Terms.

3. Opening an Account

You may only have one account per IP address, home address, payment card, and email address. Registration requires accurate personal information, and you must be at least 18 years old and not a resident of restricted jurisdictions (Philippines, USA, United Kingdom).

4. Account Verification

Verification requires submitting a utility bill, ID card or passport, and credit card details. HashLucky may perform verification checks at any time.

5. Deposits

Minimum deposit is €20. The deposit must be wagered three times before withdrawal. No cash payments are accepted.

6. Withdrawals

Withdrawals are processed within 2 business days, with weekly limits ranging from €2500 to €5000 depending on player level. Minimum withdrawal amount is €50.

7. Fraud and Abusive Behavior

Abusive behavior, including bonus hunting and using minimal risk bets, is prohibited. Violations may result in account closure and forfeiture of winnings.

8. Games

HashLucky ensures fair play and prohibits the use of external aids or devices that provide an unfair advantage.

9. Termination

Accounts can be closed by contacting customer support. HashLucky reserves the right to freeze or close accounts suspected of fraudulent activity.

10. Customer Care

Customer support is available 24/7 via live chat or email.

11. Copyright/Trademark

All text, images, and videos on the Website are protected by copyright and trademark laws.

12. Interpretation

The original English text of the Terms and Conditions takes precedence in case of inconsistencies with translated versions.

13. Law and Jurisdiction

These Terms are governed by the laws of the Republic of Costa Rica. Any disputes will be resolved under the jurisdiction of Costa Rican courts.

Version 2.1, published on August 5, 2022

FAQ

  • What are the HashLucky Terms and Conditions?
    HashLucky's Terms and Conditions include the general terms, Privacy Policy, Responsible Gaming Policy, and Withdrawal and Refund Policy. By using the website or creating an account, you agree to all these terms.
  • How can I open an account on HashLucky?
    To open an account, fill in the registration form on the HashLucky website. You must provide accurate personal information and be at least 18 years old. Only one account is allowed per IP address, home address, payment card, and email address.
  • Can I have multiple accounts on HashLucky?
    No, HashLucky allows only one account per user. If multiple accounts are detected, they will be blocked, and any balance or withdrawal requests will be canceled.
  • How do I verify my account on HashLucky?
    Verification requires submitting a recent utility bill, a copy of your ID card or passport, and details of the credit card used for deposits. HashLucky may perform verification checks at any time.
  • What is the minimum deposit amount on HashLucky?
    The minimum deposit amount on HashLucky is €20 or its equivalent in other currencies.